The team at Everywhen are delighted to introduce our new Virtual Doctors service, an innovative healthcare solution that’s designed to help care businesses deliver greater value to their employees.

Supporting the care community

The foundation of high-quality care is the people who deliver it, but when you’re faced with recruitment pressure, employee retention challenges and a high level of sickness absence, maintaining consistent care can be difficult. 

At Everywhen, we’ve worked closely with the care community for many years and understand the pressure on care providers to support a healthy and thriving workforce. That’s why we continue to look for new ways to deliver practical solutions that support your employees both inside and outside of work.

That’s where Virtual Doctors comes in. This convenient service will allow your employees to access healthcare services when they need them.

What it includes

As demand rises and waitlists build up, the NHS is under significant pressure. This can result in long waiting times and make it difficult to secure appointments as and when you need them.

For care employees working long shifts and unsociable hours – as well as balancing work with family commitments – finding the time to access NHS healthcare may be hard.

Virtual Doctors helps to address these barriers by providing quick and convenient access to a range of healthcare services.

This digital health service includes:

  • 24/7 online GP support
  • Access to registered nutritionists
  • Mental health support
  • Physiotherapy consultations
  • Cover for many pre-existing medical conditions
  • Option to include children and family members

By opening the door to accessible healthcare for your employees, Virtual Doctors allows them to seek advice and treatment that fits in with the reality of their day-to-day.

Why it matters

This service isn't designed to replace the NHS, but instead, it can work alongside it – helping to relieve the immediate pressures on our national service while giving your employees faster and more convenient access to healthcare support.

Among those using Virtual Doctors:

  • 95% said they would recommend the nutrition service
  • 88% saw an improvement in their mental health following a mental health consultation
  • 76% did not need to take time off work
  • 82% reported reduced pain after their first physiotherapy session

Source: Teladoc, October 2026

When an ailment is left untreated, there's a risk it can get worse and result in longer periods off work. By helping employees access support sooner, Virtual Doctors can encourage earlier intervention and an overall healthier workforce.

Supporting a healthier workforce

Virtual Doctors can be accessed alongside Everywhen's wider range of care insurance and employee wellbeing solutions, helping care organisations provide meaningful support to their teams.

By offering practical healthcare benefits alongside trusted insurance expertise, organisations can enhance their employee value proposition and demonstrate a genuine commitment to keeping their workforce, and their families, fighting fit.

To find out more about Virtual Doctors and how it could benefit your organisation and employees please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or phone 07483 929268