Category: Leadership
Trainer:Susan Jones
Venue: Telford Fire Station
This fully Funded Programme for Partners in Care Members, will be delivered by Institute of Health & Social Care Management (IHSCM) and consists of two sessions (both must be completed to gain certification).

Session 1 (06 October 2026) will take place online via MS Teams and will be an introduction to the 6 core modules, leadership & culture, corporate governance, financial management, risk management, business strategy (including sales & marketing) and operational strategy.

Session 2 (10 November 2026) will be an in person session held at Telford Fire Station and will be aimed at creating your plan to future proof your business. Building on from session 1, you will come away with a strategy and plan for you to implement.

To book onto session 1, please click here

By the end of the programme you will:
  • Know where your business is now and where you need to be
  • Have foundations in place to ensure you create and embed a great culture
  • Have a corporate structure that will allow you to grow sustainably
  • Identify the costs and profits within your business
  • Have a business strategy and plan to survive and thrive, now and in the future
  • Understand how to create your unique Brand
  • Identify your ideal customer
  • Design an effective and profitable service proposition
  • Be able to confidently sell your service to private customers
  • Create an employee proposition that attracts and retains great people

Cost of course

Member: Free
Non-Member: Free

How to book

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